Sustainable tourism in a digital age: implications of the twin transitions for employment, working conditions and industrial relations
Rodriguez Contreras, Ricardo ; Weber, Tina ; Adăscăliței, Dragoș ; Caballero, Marc ; Arasanz Díaz, Juan
Publications Office of the European Union - Luxembourg
2025
46 p.
employment ; future of work ; digital economy ; just transition ; tourism ; social dialogue ; labour relations
Employment
https://eurofound.link/ef25038
English
Bibliogr.
"This report assesses the impact of the green and digital transitions on the EU's tourism sector in relation to employment, skills, work organisation and working conditions. It also examines the contribution of social dialogue to addressing these challenges. The sector is both directly and indirectly affected by climate change. So far, digitalisation has had the greatest measurable impact on employment in the travel agency subsector, which witnessed an 11 % reduction in employment between 2014 and 2024, at least in part as a result of the shift of services to platform and online services. There is greater demand for skills in the areas of environmental sustainability, big data, AI and virtual reality applications, particularly among medium- to high-skilled workers in the sector."
Digital
ISBN (PDF) : 978-92-897-2512-5
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