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The impact of AI on the European financial sector and the role of social dialogue

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Porcheddu, Diletta ; Prosdocimi, Sara

European Trade Union Institute, Brussels

ETUI - Brussels

2025

41 p.

artificial intelligence ; financial sector ; social dialogue ; collective bargaining ; future of work

EU countries

Working Paper

2025.11

Labour economics

http://www.etui.org/

English

Bibliogr.

1994-4446

13.01.1-68972

"Developed within the framework of the EU co-funded project FinAI*, subtitled an Anthropocentric approach to AI to support people and companies. Developing social dialogue on the e-skills of workers in the European financial sector (n. 101145653), this paper aims to examine the intersection between artificial intelligence (AI) and labour relations in the financial sector, with a particular focus on the role of social dialogue and collective bargaining in fostering ethical AI adoption.
The research adopts a mixed-method approach, integrating legal analysis and case studies. First, the paper analyses Regulation EU 2024/1689 (the AI Act), focusing on its key provisions. The national-level implementation of the Act is assessed through a comparative review of legislation in selected Member States and candidate countries, focusing on social partner involvement.
In addition to the legal analysis, the study collects and examines social dialogue and collective bargaining best practices through a review of collective agreements, social partner declarations and sectoral/company-level initiatives.
The research reveals a general lack of multi-stakeholder processes in the development and adoption of AI-related regulations at the European and national levels, with limited social partner engagement. However, it also identifies several examples of effective social dialogue and collective bargaining practices that promote ethical AI use. In this sense, this paper aims to highlight the critical role of social dialogue in ensuring a human-centred approach to AI in the workplace, advocating for closer involvement of social partners in the governance of AI technologies."

Digital;Paper

ISBN (PDF) : 1994-4454

Legal deposit : D/2025/10.574/31



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