Technology managing people: the worker experience
TUC - London
2021
67 p.
artificial intelligence ; personnel management ; automation ; technological change ; trade union ; worker ; trade union document ; digitalisation
Technology
English
"TUC research revealed that only 28 per cent of workers are comfortable with technology being used to make decisions about people at work.
This report highlights the implications of AI being used to make decisions about people at work by considering:
the worker experience of AI-powered technologies being used for management purposes
the impact on workers of the use of these technologies
objectives to ensure AI technologies meet worker and trade union needs.
Our report is informed by a TUC survey of both workers and trade union reps, as well as BritainThinks polling and a literature review."
Digital
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.