Employee wellbeing, productivity and firm performance
De Neve, Jan-Emmanuel ; Krekel, Christian ; Ward, George W.
London School of Economics and Political Science. Centre for Economic Performance
LSE - London
2019
43 p.
quality of working life ; workers control ; job satisfaction ; labour productivity
CEP Discussion Paper
1605
Quality of working life
English
Bibliogr.
"Does higher employee wellbeing lead to higher productivity, and, ultimately, to tangible benefits to the bottom line of businesses? We survey the evidence and study this question in a meta-analysis of 339 independent research studies, including the wellbeing of 1,882,131 employees and the performance of 82,248 business units, originating from 230 independent organisations across 49 industries in the Gallup client database. We find a significant, strong positive correlation between employees' satisfaction with their company and employee productivity and customer loyalty, and a strong negative correlation with staff turnover. Ultimately, higher wellbeing at work is positively correlated with more business-unit level profitability. "
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