Rated to exhaustion? Reactions to performance appraisal processes.
Brown, Michelle ; Benson, John
2003
34
1
March
67-81
job satisfaction ; performance appraisal ; workers participation
Personnel management
English
Bibliogr.
"Performance appraisal systems are a popular tool within organisations to enhance employee commitment and productivity. This paper examines the consequences of three aspects of a performance appraisal system (distributive justice, procedural justice and the performance rating) on the level of emotional exhaustion reported by employees in a large public sector research organisation."
Paper
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.