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Understanding the behaviour and decision making of employees in conflicts and disputes at work

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Book

UK. Department for Business, Innovation and Skills ; Lucy, Daniel ; Broughton, Andrea

Crown - London

2011

69 p.

conflict ; labour dispute ; labour law

United Kingdom ; USA

Employment Relations Research Series

119

Labour disputes

http://www.bis.gov.uk/

English

Bibliogr.

978-0-85605-764-9

"This report reviews the literature on the factors that may influence the behaviour of employees who are involved in a conflict or dispute at work. The aim is to inform the debate about how to encourage parties to resolve such problems earlier and more informally rather than through employment tribunals. The focus of the review was, therefore, on understanding the early stages of a conflict or dispute, before a tribunal claim may be lodged."

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