The use of mental models in chemical risk protection: developing a generic workplace methodology
Cox, Patrick ; Niewöhner, Jörg ; Pidgeon, Nick
2003
23
2
311-324
case study ; chemicals ; communication ; comparison ; dry cleaning ; methodology ; risk assessment ; SME
Chemicals
English
Bibliogr.;Charts
"The authors adopted a comparative approach to evaluate and extend a generic methodology to analyze the different sets of beliefs held about chemical hazards in the workplace. Their study mapped existing knowledge structures about the risks associated with the use of perchloroethylene and rosin-based solder flux in differing workplaces. “Influence diagrams” were used to represent beliefs held by chemical experts; “user models” were developed from data elicited from openended interviews with the workplace users of the chemicals. The juxtaposition of expert and user understandings of chemical risks enabled us to identify knowledge gaps and misunderstandings and to reinforce appropriate sets of safety beliefs and behavior relevant to chemical risk communications."
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