The experience economy will not fully recover: consumers will pay to perform in future instead. 16/09/2020
2020
1-6
epidemic disease ; economic recovery ; consumer expenditure ; digital economy ; consumer behaviour
Business economics
English
Ill.
"No list of seminal business books would be complete without The Experience Economy, the 1999 bestseller by American academics B Joseph Pine II and James H Gilmore. They argued that the selling of experiences was the fourth great stage in our consumer development after commodities, goods and services."
Digital
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.