"The article outlines key principles for workplace dispute resolution that are consistent with continued economic advance of China's labour market and employment relations. An account is given of recent experience in the US with mediation, arbitration and advanced forms of negotiations. The article then discusses the opportunity offered by pressures on labour standards from external corporate responsibility codes. It suggests venues for experimenting with these processes in Chinese employment. It concludes by emphasizing the need to develop the skills and capabilities needed by managers, worker representatives and third-party neutrals to implement and support these dispute resolution processes."

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