"This paper is a case study chronicling and analyzing the strategic considerations given to industrial relations in a proposal to upgrade and renew a major production unit in a UK oil refinery. The study is based on interviews and substantial internal documents provided by the case study managers. This represents a unique illustration as to the extent a company goes through in considering the way in which a major capital project needs to consider industrial relations issues before being considered acceptable to the Corporate-level audience and its decision-makers. In particular, the context is interesting – that of an American multinational taking up a national agreement from a process of sector-wide multi-employer bargaining."

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