Au-delà du stress au travail : une sociologie des agents publics au contact des usagers
Book
Buscatto, Marie ; Loriol, Marc ; Weller, Jean-Marc
Editions Erès - Ramonville Saint-Agne
2008
287 p.
customer service ; occupational sociology ; public service ; stress
Clinique du travail)
Occupational psychology and sociology
French
Bibliogr.
978-2-7492-0849-7
13.03.4-50304
Paper
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