Job quality and digitalisation
European Trade Union Institute, Brussels
ETUI - Brussels
2024
36 p.
digitalisation ; quality of working life ; decent work ; technological change ; working conditions ; work load ; working time
Working Paper
2024.01
Working conditions
English
Bibliogr.
1994-4446
13.03.1-68696
"This working paper examines the impact on job quality of new digital technologies at work. It applies the multidimensional framework of the ETUI Job Quality Index to an analysis of the 27 EU Member States and data from the 2021 European Working Conditions Telephone Survey. The effects of digitalisation are conceptualised on the basis of two theoretical approaches: one considers the impact of computerised systems and algorithmic management on task allocation, working time and work intensity; the other looks at digitalisation at work in terms of job demands and resources. The analysis examines how the use of computerised systems at work and their influence on the content and organisation of work affect different dimensions of job quality and how this may differ across groups of workers."
Digital;Paper
ISBN (PDF) : 1994-4454
Legal deposit : D/2024/10.574/02
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.