La santé des agents d'accueil : les effets de la nouvelle organisation du travail
Article
Koufane, N. ; Negroni, Philippe ; Vion, M.
Cahiers de notes documentaires - Hygiène et sécurité du travail
2000
179
75-81
call centre ; ergonomic evaluation ; mental workload ; service sector ; health status ; survey ; work organization ; working conditions ; workload assessment
Working conditions
French
Digital
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