The market design and policy of online review platforms
Article
Oxford Review of Economic Policy
2017
33
4
Winter
635-649
Internet ; e-commerce ; marketing
Business economics
https://doi.org/10.1093/oxrep/grx043
English
Bibliogr.
"I present the institutions and incentives of online reviews, including attracting initial reviews, assuring truthful reviews of genuine experiences, and avoiding inflated or deceptive reviews. I also explore the competition and consumer protection concerns associated with reviews."
Digital
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