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Speeding up on the learning curve: the evaluation of telework following a surge in telework experience

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Book

Moens, Eline ; Lippens, Louis ; D'hert, Liam ; Baert, Stijn

Institute of Labor Economics, Bonn

IZA - Bonn

2024

43 p.

telework ; evaluation ; work performance ; work-life balance

Belgium

Discussion Paper

16900

Work organization

https://docs.iza.org/dp16900.pdf

English

Bibliogr.

"This letter adds to the literature on the importance of telework experience in employee evaluation by leveraging the telework experience accumulated during the COVID-19 crisis. We conducted a follow-up survey on the evaluation of telework exactly three years after our initial data collection in 2020. We find evidence of a learning curve regarding self-reported i) efficiency in performing tasks, ii) work-life balance, and iii) concentration during work, characterised by a more positive evaluation as telework experience increased. Migration background, feedback on the job, and compatibility of the job with telework moderate the effect of telework experience on the evaluation of telework over time."

Digital



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