In spite of everything: professionalism as mass customised bureaucratic production in a Danish government call centre
Article
Bramming, Pia ; Sørensen, Ole H. ; Hasle, Peter
Work Organisation, Labour and Globalisation
2009
3
1
Summer
114-130
Service sector
https://www.scienceopen.com/journal-issue?id=43749fcd-1358-46c6-b608-291f48384b83
English
Bibliogr.
Digital
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