Documents Sørensen, Ole H. 10 results

"Objectives
The aim of this study was to examine whether employees in pre-schools that implemented a participatory organizational-level intervention focusing on the core task at work had a lower incidence of short-term sickness absence compared to employees in the control group.
Methods
The cluster randomized controlled trial (RCT) comprised 78 pre-schools that were allocated to the intervention (44 pre-schools with 1760 employees) or control (34 pre-schools with 1279 employees) group. The intervention lasted 25 months and followed a stepwise and structured approach, consisting of seminars, workshops, and workplace-directed intervention activities focusing on the core task at work. Using Poisson regression, we tested differences in incidence rates in short-term sickness absence between the intervention and control groups during a 29-months follow-up.
Results
Estimated short-term sickness absence days per person-year during follow-up were 8.68 and 9.17 in the intervention and control groups, respectively. The rate ratio (RR) for comparing incident sickness absence in the intervention to control groups during follow-up was 0.93 [95% confidence interval (95% CI) 0.86–1.00] in the crude analysis and 0.89 (95% CI 0.83–0.96) when adjusting for age, sex, job group, type and size of workplace, and workplace average level of previous short-term sickness absence. A supplementary analysis showed that the intervention also was associated with a reduced risk of long-term sickness absence with a crude RR of 0.83 (95% CI 0.69–0.99) and an adjusted RR of 0.84 (95% CI 0.69–1.01).
Conclusions
Pre-school employees participating in an organizational-level occupational health intervention focusing on the core task at work had a lower incidence of short-term sickness absence during a 29-month follow-up compared with control group employees."

"Scandinavian countries are known for having a high adoption of cooperative models of work design. This article investigates the role of parity labour market associations, termed intermediary cooperative associations, in the dissemination of these models. Findings are based on an examination of the Centre for the Development of Human Resources and Quality Management (SCKK), a social partnership-based organization that funds workplace development projects at state workplaces, and of nine participative development projects that received financial and logistical support from the SCKK. These projects increased union and management commitment to partnership-based approaches to problem-solving, despite their ambiguous results for both groups. This suggests that intermediary cooperative associations help to enhance the normative legitimacy of participative work practices through the provision of resources and ‘best practice' management approaches. "

"The Danish national return-to-work (RTW) program aims to improve the management of municipal sickness benefit in Denmark. A study is currently ongoing to evaluate the RTW program. The purpose of this article is to describe the study protocol. The program includes 21 municipalities encompassing approximately 19 500 working-age adults on long-term sickness absence, regardless of reason for sickness absence or employment status. It consists of three core elements: (i) establishment of multidisciplinary RTW teams, (ii) introduction of standardized workability assessments and sickness absence management procedures, and (iii) a comprehensive training course for the RTW teams. The effect evaluation is based on a parallel group randomized trial and a stratified cluster controlled trial and focuses on register-based primary outcomes - duration of sickness absence and RTW - and questionnaire-based secondary outcomes such as health and workability. The process evaluation utilizes questionnaires, interviews, and municipal data. The effect evaluation tests whether participants in the intervention have a (i) shorter duration of full-time sickness absence, (ii) longer time until recurrent long-term sickness absence, (iii) faster full RTW, (iv) more positive development in health, workability, pain, and sleep; it also tests whether the program is cost-effective. The process evaluation investigates: (i) whether the expected target population is reached; (ii) if the program is implemented as intended; (iii) how the beneficiaries, the RTW teams, and the external stakeholders experience the program; and (iv) whether contextual factors influenced the implementation. The program has the potential to contribute markedly to lowering human and economic costs and increasing labor force supply. First results will be available in 2013."

"This study analyses how national institutions, sectoral bargaining structures and union strategies affect working conditions and pay by comparing call centres in two liberalized service sectors: financial services and utilities. We find more segmentation and expansion of low wage work in Germany and more cooperation on high-involvement practices at workplace level in Denmark. However, outcomes are not uniform; we find differences between sectors in the use of subcontracting and union power at the workplace-level. Poor economic performance, segmentation-oriented employer strategies, declining bargaining coverage and weakened unions in Germany have undermined formal constraints on employers, whereas better outcomes in Denmark are due to a pronounced stability of the regulative and normative institutional framework. However, the Danish model is also being weakened from the margins."

"This article examines the dynamics of workplace change in European call centres. Survey data and case studies from Austria, Denmark, France, Germany, the Netherlands and Spain show large national and sectoral differences in institutional inclusiveness and labour market segmentation. These reflect variation in the institutional constraints and resources available to employers and unions as they adjust to market changes. However, union strategies to organize new groups and close gaps in existing regulations are becoming increasingly important as restructuring undermines traditional forms of bargaining power."

"Employee participation is crucial to safe and secure workplace environments. Health and safety regulation or voluntary agreements form two different approaches to this. In Denmark, a legislative change facilitates combining the two approaches. The new flexibility of approach enables the organization of health and safety to be tailored to the needs of the workplace based on a local agreement negotiated between management and local union representatives. This new approach is explored in this article. The study finds that the system has a positive impact on employee participation, improves collaborative relations, strengthens local commitment and there is a perceived increase in organizational efficiency and flexibility; all factors that have been shown to increase safety performance."

"Call center branchen er en branche i vækst. Rapporten ”Call centre i Danmark 2004. Ledelse, samarbejde og teknologi” dokumenterer en stigning i antallet af ansatte på 30% siden 2001. 40% af call centrene forventer en stigning i antallet af ansatte næste år. Derudover dokumenteres interessante forskelle i HR-praksis (Human Ressource) fx på tværs af brancher, i relation til om der er tegnet overenskomst eller ej, samt i forhold til om der er tale om et call center, hvis primære aktiviteter består af indgående (in-bound) eller udgående (out-bound) opkald.

Rapporten er baseret på en undersøgelse af 128 call centre i Danmark. Undersøgelsen er det danske bidrag til en international benchmarking-undersøgelsen af Human Ressource management og performance i call centre, der er igangsat af Cornell University i staten New York, USA. Undersøgelsen finder sted via et samarbejde mellem uafhængige forskere i og omkring universitetsmiljøerne i en række lande i EU, Nordamerika, Afrika, Sydøstasien og Australien. I Danmark er det Danmarks Tekniske Universitet, der er ansvarlig for undersøgelsen."

"This article examines how social partners in the waste sector in Austria, Bulgaria and Denmark strive to protect job quality from negative impacts of two European trends: privatisation and greening. The article uses qualitative, comparative research to examine social partners' levers for protecting and improving job quality. Three levers are identified: negotiation power, collective agreements and general regulation that facilitate negotiation and social partnership. In general, privatisation has had a negative influence on job quality and the levers of collective actors, whereas the impact of greening is ambiguous, that is, not necessarily positive. The article concludes that stakeholders' ability to improve job quality is contingent upon their activity on both a national and European level. "