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Determinants of sales manager job satisfaction. Analysis of Spanish industrial firms

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Article

Garrido, María José

International Journal of Human Resource Management

2005

16

10

Oct.

1934-1954

human resources management ; job satisfaction ; manager ; sales worker

Spain

Personnel management

English

Bibliogr.

"The objective of the current work is to analyse the determining factors of sales manager job satisfaction. In particular, we study the effect of various human resources management (HRM) practices – compensation, promotion, training and job design – on this satisfaction, using a model empirically tested on a sample of Spanish industrial firms. The results of the empirical analysis of the model, which uses data from a postal survey, indicate that human resources practices based on compensation – level and type – as well as on the job design – resources and autonomy – appear to be the fundamental determinants of sales manager job satisfaction. In the research we confirm that there is a growing need for firms to combine economic and non-economic incentives in order to satisfy their executives."

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