"The Toxics Use Reduction Act (TURA) model is widely cited as an effective blend of mandatory and voluntary components, and is considered a model nation-wide and internationally. There is ample documentation of the reductions in toxic chemical use achieved by Massachusetts facilities under TURA. The present study was designed to gather other information about the experience of these facilities. Through an online survey and telephone interviews, the study investigated how these facilities are achieving toxics use reduction, how TURA affects internal company dynamics, what benefits and difficulties facilities experience, and how their experiences in the program have changed over time. Survey results indicate that the benefits experienced most frequently by facilities subject to TURA requirements are increased management attention to environmental practices; improved worker health and safety; and financial savings. Most frequently cited obstacles to TUR implementation are technical feasibility problems; financial costs; concerns about product quality; and customer requirements. Survey results also indicate that the TUR planning process is most useful in the first and second planning cycles, although most respondents indicated that they sometimes identify useful TUR options in subsequent planning cycles as well. Over all, the results indicate that facilities are continuing to experience significant benefits from the TURA program, while they also continue to face some challenges. These results provide a snapshot of the experience of Massachusetts facilities 20 years since the inception of the TURA program. They also provide baseline information that will be useful for later evaluations of the effects of statutory changes to TURA adopted in 2006 and implemented in subsequent years. The study also included a preliminary assessment of the experience of Massachusetts municipal agencies, community organizations, small business associations and others that receive assistance from the TURA program."

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