"This article attempts to review the proliferation of research findings about surveillance in the workplace and the issues surrounding it. It establishes a number of points of departure when considering the issue of workplace surveillance, before reviewing some of the more critical issues. First, it establishes that organizations and surveillance go hand in hand; and that workplace surveillance can take social and technological forms. Personal data gathering, Internet and email monitoring, location tracking, biometrics and covert surveillance are all areas of development. There is also evidence that groups of employees are appropriating information and communication technologies to stare back at their employers, exposing unsavoury practices and organizing collectively, prompting new thinking about resistance. Organizations watch employees primarily to protect their assets, although the nature and intensity of surveillance says much about how a company views its employees. ..."

Support: Digital