Documents employee monitoring 76 results

"Madrid For many businesses today, improving the working environment increasingly means the implementation of surveillance systems – monitoring even the way workers smile. Under the pretext of health and safety at work, some companies have implemented remote and mobile body-temperature or pupil-dilation sensing systems combined with artificial intelligent software. But are these new technologies really necessary to improve workers' health and safety?"

"There is a rich literature on technology's role in facilitating employee monitoring in the workplace. The COVID-19 pandemic created many challenges for employers, and many companies turned to new forms of monitoring to ensure remote workers remained productive; however, these technologies raise important privacy concerns as the boundaries between work and home are further blurred. In this paper, we present findings from a study of 645 US workers who spent at least part of 2020 working remotely due to the pandemic. We explore how their work experiences (job satisfaction, stress, and security) changed between January and November 2020, as well as their attitudes toward and concerns about being monitored. Findings support anecdotal evidence that the pandemic has had an uneven effect on workers, with women reporting more negative effects on their work experiences. In addition, while nearly 40% of workers reported their employer began using new surveillance tools during the pandemic, a significant percentage were unsure, suggesting there is confusion or a lack of transparency regarding how new policies are communicated to staff. We consider these findings in light of prior research and discuss the benefits and drawbacks of various approaches to minimize surveillance-related worker harms"

"The pandemic expanded digital technologies to connect and support remote workers, and increased electronic monitoring of those working remotely. While some employers see value in monitoring, overuse can negatively affect employee well-being and job satisfaction.
This research examined the experiences and attitudes towards remote work in Canada for employees and supervisors and sought to understand how the arrangement has affected productivity, satisfaction, trust and well-being.
Overall, employees and supervisors were satisfied with working remotely with job satisfaction, productivity and trust reported higher among employers. Many people also reported reduced levels of connection with colleagues, although 76 per cent continued to hold meetings.
Remote work is here to stay with workers increasingly seeking remote or hybrid work arrangements. There are limited guidelines and policies to support Canadian employers in finding the best approach for electronic monitoring and employee supports in remote work. Further policy discussions are needed to outline best practices for employers and protections for remote workers.

"Pour de nombreuses entreprises aujourd'hui, l'amélioration de l'environnement de travail se traduit de plus en plus souvent par la mise en place de systèmes de surveillance… qui contrôlent jusqu'au sourire des travailleurs. Au nom de la santé et de la sécurité au travail, certaines entreprises ont mis en place des systèmes mobiles et distants de détection de la température corporelle ou de la dilatation des pupilles, couplés à des logiciels d'intelligence artificielle. Pourtant, ces nouvelles technologies sont-elles vraiment nécessaires à l'amélioration de la santé et de la sécurité des travailleurs ?"

"The use of digital employees' surveillance in widespread in all European countries and is likely to grow. In this paper, the different cases on digital surveillance were considered to demonstrate emerging legal issues. The approach to workplace surveilance elaborated by the European Court of Human Rights provides a framework for to the evaluation of the legality of digital surveillance throughout the countries of the Council of Europe and might be helpful for the solution of some of the legal issues discussed in the paper."

"Attitudes towards surveillance in the workplace play an important role in determining whether surveillance systems and practices have a positive or negative impact on work behaviour. A survey study of employed Australians (n = 406) was used to test a model in which attitudes towards workplace surveillance were hypothesised to mediate the relationship between perceived level of surveillance at work and counterproductive work behaviours (CWBs). In accordance with expectations, higher levels of perceived surveillance were associated with more CWB, and this relationship was mediated by attitudes towards surveillance. We also theorised that work empowerment may act as a potential buffer against the impact of unfavourable surveillance attitudes on CWBs. Support was also found for this hypothesis as unfavourable surveillance attitudes were not associated with adverse work behaviour among employees who reported higher levels of work empowerment. We discuss how work design and leadership practices can be utilised to build a sense of empowerment in relation to employees' work with the aim of attenuating some of the potentially negative effects of high levels of surveillance."