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Rhetoric, facts and self-fulfilling prophecies: exploring practitioners' perceptions of progress in implementing HRM.

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Article

Caldwell, Raymond

Industrial Relations Journal

2004

35

3

May

196-215

business strategy ; human resources management ; implementation ; survey

United Kingdom

Personnel management

English

Bibliogr.

"Although the virtues of 'HRM' are widely espoused by its proponents, evidence of its widespread uptake by UK companies has invariably been disappointing. Why? A survey using questionnaires completed by 98 personnel and HR practitioners in a sample of 350 major UK companies was used to explore perceptions of 'progress' in implementing HRM, and this was followed-up by interviews of 24 survey respondents. While the survey and interview evidence clearly indicate that progress towards HRM is a profoundly contradictory and unfinished process, it also raises serious questions about the ability of the HR function and role to facilitate, oversee or lead processes of implementation."

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