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Logistics platforms' ‘new' mode of appropriation? An analysis of four trends from inside Germany's Q-­commerce sector

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Article

Parfitt, Harry ; Çelik, Ercüment

Work Organisation, Labour and Globalisation

2025

19

2

261-265

logistics ; digitalisation ; labour flexibility ; work organization

Germany

Work organization

https://doi.org/10.13169/workorgalaboglob.19.2.0009

English

Bibliogr.

"This article investigates the ‘newness' of platformised logistics labour through an ethnographic study of a Q-­Commerce platform –­‘Smart Groceries' –­in Germany. Because conditions at ‘Smart Groceries' seemed comparatively good, the authors were forced to question the centrality of ‘gigification' to platform logistics labour. The article draws on participant observation and 16 in-­depth interviews with workers and suggests that logistics platforms' ‘new' mode of harnessing labour to capital represents an intertwining of four trends: algorithmic management, flexibilisation, the ‘explosion' of the factory and the incorporation of migrant labour. These trends foster alienation, precarity, fragmentation and exploitation, respectively."

This work is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/).

Digital



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