"In the 21st century it is not just human capital that matters to successful organisations but also social capital: building and sustaining strong personal and professional networks. This report demonstrates the importance of workplace relationships to job satisfaction and highlights the role that technologies can play in creating and maintaining these links. Our findings also demonstrate that social media is playing a real and surprising role in complementing traditional methods of communication to help people develop and retain their contacts at work. Both old and new technologies can help organisations create the kind of culture that people prefer and the relationships that can help to sustain innovation and prosperity in a 21st century economy."

Support: Digital