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Drawing from a bottomless well? Exploring the resilience of value-based psychological contracts in voluntary organizations

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Article

Cunningham, Ian

International Journal of Human Resource Management

2010

21

4-6

March - May

699-719

labour relations ; job satisfaction ; outsourcing ; voluntary organization

United Kingdom

Social sciences

English

Bibliogr.

"In an era of increased involvement by the third sector in the delivery of social services due to public sector outsourcing, this paper explores the resilience of employee psychological contracts in voluntary organizations in the context of their close relationship with state funding bodies. The results suggest that value-laden psychological contracts exhibit some resilience when state funding bodies interfere with the organizational mission of voluntary organizations. However, there are clear limits as to how far value-based aspects of the psychological contract compensate for unfulfilled obligations on the economic and socio-emotional dimensions caused by externally driven cost pressures. The paper suggests serious implications for HR practitioners and wider concerns relating to the quality of care delivered to the vulnerable. "

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