"Drawing on mobilization theory, this article seeks to identify the factors that shape the willingness of union members to take industrial action. The study utilized data from a large-scale survey (N = 1,111) carried out in a financial services union during the renegotiation of a collective bargaining contract. The results suggested that individuals were more willing to engage in industrial action when they experienced a sense of injustice or unfairness in the employment relationship and when they held a collectivist orientation to work. Moreover, their propensity to take industrial action was greater when they considered that their union was an effective instrument of power. Workplace representatives were also important, particularly when they were seen as being responsive to their members' needs in situations of perceived injustice. The implications for mobilization theory and for union strategy are discussed."

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