Sudbury
This Research Report includes data from 36 call centres and 1,141 call centre employees. More specifically, this report addresses four main questions:
1. Is working as a call handler more stressful than working in other jobs?
2. Is working as a call handler equally stressful for everyone who works as one?
3. What is it that makes working as a call handler stressful?
4. What can be done to reduce the psychosocial risks associated with working as a call handler?
This Research Report includes data from 36 call centres and 1,141 call centre employees. More specifically, this report addresses four main questions:
1. Is working as a call handler more stressful than working in other jobs?
2. Is working as a call handler equally stressful for everyone who works as one?
3. What is it that makes working as a call handler stressful?
4. What can be done to reduce the psychosocial risks associated with working as ...
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