Documents Bartram, Timothy 13 results

"Lean management or lean thinking is a process improvement technique that along with Six Sigma is used in an increasing range of workplaces. This special issue focuses on the use of Lean in developed countries. This increased usage reflects a growing propensity for managers to launch initiatives to upgrade the efficiency and productivity of the enterprises that they manage, usually in an attempt to enhance the cost-effectiveness of operations. This special issue of the IJHRM includes eight articles in addition to this one on various aspects of the connections between lean management, human resource management (HRM) and outcomes for employees. The present article reviews the context for the increasing popularity of lean ideas among managers. Drawing on research in a range of countries, the articles in the special issue provide interesting insights into the relationships between process improvement innovations and HRM, as well as raise further important questions for research, which enable us to suggest an agenda for future research. This includes asking: what are the differences in the ways that Lean is implemented, for example the differences that may reflect industry, regional and national variables?"

"We examine the impact of HPWS on the attitudes and retention of Chinese employees in multinational enterprises (MNEs) operating in China. More specifically, we examine the extent to which the degree of HPWS and the impact of these practices differ according to the country of origin of the MNE. We surveyed a sample of 410 Chinese employees currently working in Western and Asian MNEs. The findings indicate significant ‘country of origin' effects, where employees of Western and Asian MNEs perceive different levels of HPWS are in operation in their respective organisations. Employee trust, job satisfaction and affective commitment are all important factors in the retention of Chinese employees of MNEs, with high levels of commitment being the most significant factor. However, the relative impact of these factors on employee retention differs by country of origin of the MNE. "

"This paper engages with the varieties of capitalism literature to investigate the employee representation and consultation approaches of liberal market economy multinational companies (MNCs), specifically Australian, British and US MNCs operating in Australia. While the literature would suggest commonality amongst these MNCs, the paper considers whether the evidence points to similarity or variation amongst liberal market headquartered MNCs. The findings contribute to filling a recognized empirical gap on MNC employment relations practice in Australia and to a better understanding of within category varieties of capitalism similarity and variation. Drawing on survey data from MNCs operating in Australia, the results demonstrated that UK-owned MNCs were the least likely to report collective structures of employee representation. Moreover, it was found that Australian MNCs were the most likely to engage in collective forms of employee representation and made less use of direct consultative mechanisms relative to their British and US counterparts. In spite of the concerted individualization of the employment relations domain over previous decades, Australian MNCs appear to have upheld more long-standing national institutional arrangements with respect to engaging with employees on a collective basis. This varies from British and US MNC approaches which denotes that our results display within category deviation in the variety of capitalism liberal market economy typology. Just as Hall and Soskice described their seminal work on liberal market economy (LME) and coordinated market economy (CME) categories as a “work-in-progress” (2001: 2), we too suggest that Australia's evolution in the LME category, and more specifically its industrial relations system development, and the consequences for employment relations practices of its domestic MNCs, may be a work-in-progress."

"There is a critical need for fresh research into multinational enterprises (MNEs) because they ‘disproportionately influence the direction of change' in the management of people (Batt et al., 2009: 474). There are around 82,000 MNEs in the world, involving more than 810,000 subsidiaries, employing approximately 77 million people and accounting for one-third of total world trade (UNCTAD, 2010). It is therefore unsurprising that MNEs can have significant effects on employment practices.
MNEs have significant potential to be a source of innovation in the diffusion of new industrial relations policies and practices (e.g. Edwards et al., 2013; Walsh, 2001). However, they might also disrupt the status quo of the host context by attempting to remain rooted in their home country's national business system, especially on issues such as trade union recognition (Collings, 2008). The ability to impact industrial relations in different host countries will vary from country to country depending on a range of factors including the power of the MNE and the permissiveness of the host context. There have been substantial research efforts that have considered such issues in Western contexts but less in emerging economies of China, India and Southeast Asia more generally. Research on industrial relations in the new economic superpowers of India and, in particular, China is quite sparse as is research focusing on MNEs operating in other ‘transition economies' (Cooke et al., 2011; Matthews, 2006; Zhao et al., 2012). This is especially important given the changing profile of these countries as they move somewhat more towards market-based economics. For example, new legislation in China encourages collective bargaining at a time when there appears to be increasing levels of industrial unrest (Cooke and Zhan, 2013)...."

"This article analyses a process improvement project based on Lean Six Sigma (LSS) techniques in the emergency department (ED) of a large Australian hospital. We consider perspectives of the clinical and managerial staff involved in the project implementation, its implications for empowerment and work intensification. We find that the project appeared to improve patient flow from the ED to the wards and to have positive implications for some staff. However, these achievements tended to be the result of senior staff using the project to leverage resources and create desirable outcomes, rather than the result of the use of LSS, in particular. We found some evidence of work intensification, but this was attributable to wider systemic issues and budget constraints, rather than being a direct consequence of the use of LSS. We argue that translating LSS from a manufacturing context into the politicised and professionalised context of healthcare changes the usual questions about empowerment or work intensification to questions about the influences of powerful stakeholders."

"This paper examines the mediating effects of social identification on the relationship between high performance work systems (HPWS) and psychological empowerment and the direct relationship between psychological empowerment and clinician perceptions of quality of patient care. We use structural equation modelling on a sample of 254 health professionals from a large regional hospital in Australia. Results demonstrate, first, a strong effect of HPWS on social identification. Second, social identification mediates the relationship between HPWS and psychological empowerment and, third, psychological empowerment has a strong effect on clinician perceptions of quality of patient care. Implications are drawn for management theory and hospital managers."

"In this article, we examine the use and character of employee voice mechanisms of foreign-owned multinational enterprises operating in Australia, as well as the influence of a strategic human resource management approach and union presence. Findings indicate that foreign-owned multinational enterprises are high-level users of the full range of employee voice mechanisms, with the exceptions of use of employee suggestion schemes, trade union recognition and the use of joint consultation committees across all sites. Using logistic regression analysis, findings show that trade union presence, a strategic human resource management approach, greenfield site and country of origin impact the employee voice approach adopted. High trade union presence is associated with an indirect employee voice approach. A low trade union presence is associated with a direct or a minimalist approach to employee voice. Moreover, a strategic human resource management approach is associated with both direct and dualistic approaches to employee voice. Implications are drawn for theory and practice. "

"This paper re-examines the concept of work-family balance by analyzing qualitative data from interviews conducted with Australian senior female staff and managers at a major metropolitan bank and a large, regional hospital. Extant research suggests that managers and staff in senior roles, who have greater autonomy and discretion than other employees, are better able to balance their work and family demands. This paper finds evidence for work-family conflict among participants, who perceive they have "no balance" and must make many personal sacrifices to meet the conflicting demands of work and family. Our findings are confronted with the greedy institutions framework which provides a suitable metaphor to understand the role of organizations in supporting the dual demands of work-family. "

"This article investigates the effect of union organizing as a mobilizing strategy on the collectivism of union members. We examine the impact of a worker's social identification with fellow members and the transformational leadership qualities of the local union representative. We employ regression analysis with tests of mediation to analyse the survey responses of c. 1,000 rank and file members of a major professional union, collected in July 2004 during a mobilization campaign. Social identification and transformational leadership were associated with members' union loyalty and willingness to work for the union. Social identification acted as a mediating variable in both cases."

"This article examines the adoption of the organizing model at three Australian union branches. It disentangles key conceptual dimensions of organizing, in particular the indicators and facilitators of organizing. Subsequently, these dimensions are explored through the views of Australian union officials actively engaged in the struggle of organizing. Findings suggest the critical supporting role of four facilitators: use of crisis, visionary and distributed leadership, branch cohesiveness and financial resources. However, in the process of union change, constraining factors such as internal conflict and industry restructure may prevent the adoption of the organizing strategy. Our findings may help to explain unions' current limited adoption of the organizing model of revitalization. "