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Improving the transparency of algorithmic management in platform work: The role of the Platform Work Directive

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Article

Rosin, Annika ; Parviainen, Henni

European Labour Law Journal

2025

16

4

472–493

crowd work ; working conditions ; digitalisation ; working conditions ; EU Directive ; workers rights

EU countries

Law

https://doi.org/10.1177/20319525251375023

English

Bibliogr.

"Automated decision-making (ADM) and monitoring are central features of platform work and undoubtedly shape platform workers' working conditions. Yet, platform workers are often unaware of how they are monitored, how their actions influence working conditions, and on what basis and how the decisions affecting them are made. Increasing the transparency of ADM and monitoring systems can raise the awareness of platform workers and allegedly improve their working conditions. The Platform Work Directive (PWD) seeks to improve platform workers' conditions by strengthening their rights to transparency in ADM and monitoring. However, it remains uncertain whether the PWD offers a substantive advancement over existing legal frameworks. This article examines whether the PWD enhances the transparency of algorithmic management in platform work and thereby improves the position of platform workers. We compare the transparency regulation in the PWD with the relevant provisions in the General Data Protection Regulation, the Platform to Business Regulation, the Transparent and Predictable Working Conditions Directive and the Artificial Intelligence Act."

This work is licensed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/).

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