Algorithmic control in platform and traditional work settings: An updated conceptual framework
Hirsch, Felix ; Alizadeh, Armin ; Wiener, Martin ; Cram, Alec W.
Association for Information Systems
2023
16 p.
future of work ; crowd work ; technology
ECIS Research Papers
247
Technology
https://aisel.aisnet.org/ecis2023_rp/247
English
Bibliogr.
"Algorithmic control (AC) is an emerging phenomenon shaping the future of work. While AC is already well established in the platform economy, it is also gaining traction in traditional organizations. Given that AC represents a new phenomenon, it still suffers from a relatively immature conceptual basis. Here, an up-and-coming conceptual AC framework is the so-called “6R” framework by Kellogg et al. (2020). This framework, however, has not been conceptually and empirically validated yet, which is the focus of the study at hand. To validate the 6R framework, we use a combination of a literature review (top down) and interviews (bottom-up). Our study sets forth to refine and extend the framework, resulting in an updated 5RSM framework of AC. The proposed framework represents an updated conceptualization of AC, applicable to both platform and traditional work settings, and lays the foundation for future research, including scale development"
Digital
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.