"While remote working has been available to many employees for many years, the COVID-19 pandemic has clearly accelerated its scalability beyond what could have been imagined. From our research in Australia, most organisations had only a specialised few or no employees working from home before the pandemic. Over the last two months, however, these organisations have had to make fast and agile change to facilitate remote working in order to achieve business continuity. Inevitably this has led to a very different experience for most employees than that which previously prevailed."

Support: Digital