An eye on your work: how empowerment affects the relationship between electronic surveillance and counterproductive work behaviours
Martin, Angela J. ; Wellen, Jackie M. ; Grimmer, Martin R.
International Journal of Human Resource Management
2016
27
21-22
December
2635-2651
employee monitoring ; work attitude ; organization behaviour
Personnel management
http://dx.doi.org/10.1080/09585192.2016.1225313
English
Bibliogr.
"Attitudes towards surveillance in the workplace play an important role in determining whether surveillance systems and practices have a positive or negative impact on work behaviour. A survey study of employed Australians (n = 406) was used to test a model in which attitudes towards workplace surveillance were hypothesised to mediate the relationship between perceived level of surveillance at work and counterproductive work behaviours (CWBs). In accordance with expectations, higher levels of perceived surveillance were associated with more CWB, and this relationship was mediated by attitudes towards surveillance. We also theorised that work empowerment may act as a potential buffer against the impact of unfavourable surveillance attitudes on CWBs. Support was also found for this hypothesis as unfavourable surveillance attitudes were not associated with adverse work behaviour among employees who reported higher levels of work empowerment. We discuss how work design and leadership practices can be utilised to build a sense of empowerment in relation to employees' work with the aim of attenuating some of the potentially negative effects of high levels of surveillance."
Paper
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.