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Relations industrielles - Industrial Relations - vol. 70 n° 4 -

"L'impact du passage d'une évaluation collective à une évaluation individuelle de la performance, ou inversement, sur les équipes de travail et leur rendement est étudié en contexte réel au sein de deux équipes ayant récemment vécu le passage d'une évaluation collective à une évaluation individuelle pour l'une, et inversement pour l'autre. Si dans nos deux échantillons, l'évaluation individualisée s'accompagne d'une individualisation du rapport au travail, les effets sont plus contrastés en ce qui concerne le vécu individuel, la qualité des relations interpersonnelles et la performance. Lorsque, du fait des critères d'évaluation retenus, les contributions individuelles à la performance collective sont indétectables en l'absence d'évaluation individualisée, l'évaluation collective est associée à la suspicion et à une moindre performance en comparaison de l'évaluation individuelle. À l'inverse, lorsque selon les critères retenus pour évaluer la performance les membres de l'équipe peuvent aisément s'entraider pour améliorer la performance collective, l'évaluation collective est mieux perçue et est associée à de meilleures relations interpersonnelles et une meilleure performance que l'évaluation individuelle. Alors que l'évaluation individuelle est généralement privilégiée dans les entreprises, cette étude apporte des résultats empiriques à l'appui des recherches qui postulent que l'évaluation collective des équipes de travail est susceptible de renforcer la performance globale, en comparaison de l'évaluation individuelle de leurs membres, car elle favorise l'entraide et la régulation collective. Toutefois, ces résultats mettent en évidence que l'effet positif de l'évaluation collective en comparaison de l'évaluation individuelle n'est observé que lorsque les critères d'évaluation favorisent la régulation collective de la performance. Cette étude permet d'identifier ces deux éléments : 1- dans quel cas telle modalité d'évaluation semble préférable à telle autre; et 2- quels critères d'évaluation adopter pour favoriser les effets positifs de l'évaluation collective sur la performance engendrés par l'entraide et la régulation collective en cours d'activité."
"L'impact du passage d'une évaluation collective à une évaluation individuelle de la performance, ou inversement, sur les équipes de travail et leur rendement est étudié en contexte réel au sein de deux équipes ayant récemment vécu le passage d'une évaluation collective à une évaluation individuelle pour l'une, et inversement pour l'autre. Si dans nos deux échantillons, l'évaluation individualisée s'accompagne d'une individualisation du rapport ...

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SEER. Journal for Labour and Social Affairs in Eastern Europe - vol. 16 n° 4 -

"This article is focused on the importance of accepting the modern concepts of operations based on knowledge management, and of organisations that learn and which are based on human capital, as the most important resource of today. This leads us to the conclusion that the main and predominant resources of the modern economy, right across the globe, are applied knowledge, education and science. Therefore, the construction of a society based on knowledge becomes a basic imperative of a global economy in which intellectual capital plays a lead role. Following a review of the argumentation behind the learning organisation, the author draws case study evidence on the issues raised from Telekom Srbje, which is on the start of the road to becoming a learning organisation, while arguing that professional, motivated and competent employees are not only an organisation's most valuable assets in the knowledge economy, they are a key source of a competitive advantage which competitors elsewhere will find impossible to replicate."
"This article is focused on the importance of accepting the modern concepts of operations based on knowledge management, and of organisations that learn and which are based on human capital, as the most important resource of today. This leads us to the conclusion that the main and predominant resources of the modern economy, right across the globe, are applied knowledge, education and science. Therefore, the construction of a society based on ...

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Work, Employment and Society - vol. 29 n° 6 -

"This article presents an ethnographic exploration of resistance to teamworking in a UK research and development laboratory named RDL. It focuses on the nature of autonomy and responsibility and the implications for resistance. It finds that resistance is shaped by the laboratory technicians' individualistic interactions with technology, the laboratory layout and the technicians' desire for personal task-related autonomy and individual responsibility rather than team-based accountability. However, although resistance is linked to an individualistic interpretation of work it is supported by collective collusion. The article also finds that resistance is not necessarily anti-work. It is simultaneously oriented towards the interests of the company and individual technicians through the technicians' desire to perform their job well. Finally, the article demonstrates the local and constructed nature of resistance."
"This article presents an ethnographic exploration of resistance to teamworking in a UK research and development laboratory named RDL. It focuses on the nature of autonomy and responsibility and the implications for resistance. It finds that resistance is shaped by the laboratory technicians' individualistic interactions with technology, the laboratory layout and the technicians' desire for personal task-related autonomy and individual ...

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06-65229

Paris

"« Pour des équipes coopératives et innovante ». Vous êtes manager, et voulez développer l'efficacité et la cohésion de votre équipe ? Vous êtes coach, consultant, et souhaitez enrichir vos pratiques d'accompagnement des équipes ? Vous êtes formateur, et recherchez l'essentiel des savoirs à connaître sur la dynamique de groupe ?
Ce livre, le premier du genre, entièrement composé de séquences clés en main de team-building, vous accompagne pas à pas pour développer le collectif des équipes.
- 102 schémas pédagogiques - 1 cabinet plein de... curiosités - 1 foire aux questions - 4 comptes rendus de lecture"
"« Pour des équipes coopératives et innovante ». Vous êtes manager, et voulez développer l'efficacité et la cohésion de votre équipe ? Vous êtes coach, consultant, et souhaitez enrichir vos pratiques d'accompagnement des équipes ? Vous êtes formateur, et recherchez l'essentiel des savoirs à connaître sur la dynamique de groupe ?
Ce livre, le premier du genre, entièrement composé de séquences clés en main de team-building, vous accompagne pas à ...

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International Journal of Human Resource Management - vol. 25 n° 21-22 -

"The authors of The Machine that Changed the World were in no doubt about the importance of teamworking in lean production: ‘in the end', they say [Womack, J., Jones, D, & Roos, D. (1990). The Machine that Changed the World. New York: Rawson Associates, p. 99], ‘it is the dynamic work team that emerges as the heart of the lean factory'. It is with this bold statement in mind that we seek to explore and develop our conceptual and practical understanding of how teamworking operates under Lean. We examine these issues in the context of a high-profile case of Lean implementation in the UK public sector, the Pacesetter programme of the UK's tax assessment and collection service, Her Majesty's Revenue & Customs (HMRC). We find that although the teams themselves were ostensibly set up on a lean basis, they were largely unable to operate as such as a result of the pressures they faced to meet their work targets. The operation of the teams thus retained, and was shaped by, characteristics of the pre-existing ‘target-based' mode of teamworking. This, in turn, suggests particular ways in which we might better understand how Lean interacts with the context or environment into which it is introduced. These findings also to some degree run counter to the overwhelmingly negative account of Lean put forward in other recent studies of HMRC [e.g. Carter, B., Danford, A., Howcroft, D., Richardson, H., Smith, A., & Taylor, P. (2013a). Taxing times: Lean working and the creation of (in)efficiencies in HM Revenue and Customs. Public Administration, 91, 83–97]."
"The authors of The Machine that Changed the World were in no doubt about the importance of teamworking in lean production: ‘in the end', they say [Womack, J., Jones, D, & Roos, D. (1990). The Machine that Changed the World. New York: Rawson Associates, p. 99], ‘it is the dynamic work team that emerges as the heart of the lean factory'. It is with this bold statement in mind that we seek to explore and develop our conceptual and practical ...

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Labour. Review of Labour Economics and Industrial Relations - vol. 29 n° 1 -

"Employers can use profit sharing to elicit effort in teams as long as shirking is sufficiently costly. Analysis of descriptions of job vacancies from the online job board monster.com reveals that the threat of shirking does not deter employers from offering profit sharing to reward workers in teams. However, when team work is prevalent, employers are more likely to advertise a work environment where shirking is easier to detect and penalize. We do not find evidence of similar employers' efforts to deter shirking in teams if jobs entail: frequent interactions with a supervisor, volunteering, or work for a non-profit organization."
"Employers can use profit sharing to elicit effort in teams as long as shirking is sufficiently costly. Analysis of descriptions of job vacancies from the online job board monster.com reveals that the threat of shirking does not deter employers from offering profit sharing to reward workers in teams. However, when team work is prevalent, employers are more likely to advertise a work environment where shirking is easier to detect and penalize. We ...

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Economic and Industrial Democracy - vol. 35 n° 3 -

"Scholars often offer competing accounts of the consequences of workplace teams. Researchers in the empowerment tradition describe autonomy in teams as generating satisfaction and pro-social behaviors. The panopticon approach emphasizes the disciplinary aspect of teamwork – arguing that peer monitoring elicits intense effort and discourages resistance through visibility and normative control. The conflict school highlights variation in experiences of and responses to teamwork, calling particular attention to worker resistance. This study uses mixed methods to investigate these perspectives simultaneously, analyzing content-coded data on 204 work groups. Though evidence supports both empowerment and panopticon theories, especially when used in combination, the conflict perspective emerges as pivotal to understanding not only worker resistance but also consent to empowerment and even panoptic control."
"Scholars often offer competing accounts of the consequences of workplace teams. Researchers in the empowerment tradition describe autonomy in teams as generating satisfaction and pro-social behaviors. The panopticon approach emphasizes the disciplinary aspect of teamwork – arguing that peer monitoring elicits intense effort and discourages resistance through visibility and normative control. The conflict school highlights variation in ...

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13.06.1-64430

Cheltenham

"‘This Handbook is an important contribution to knowledge about employee voice which combines a variety of approaches to the subject by drawing on different disciplines, forms and philosophies. It provides new research from a wide range of national and international experience and covers both collective and individual means of expressing the views of employees in the workplace. A feature of the Handbook is that it covers not only employment relations perspectives on the subject but also draws upon human resource management as well as organizational studies. The editors are leading authors in the subject area and have brought together both established authors and emerging scholars who have fresh approaches to the role of employee voice in organizations and society. I am sure that the Handbook will become a standard reference in the future.'
– Russell Lansbury, University of Sydney, Australia

‘Given that employee voice has become more important recently across a range of disciplines, this book is very timely indeed. It brings together contributions from 50 well-known academics from different countries who provide a comprehensive account of employee voice from a variety of historical and contemporary angles. Crucially it also raises key questions for current and future research and practice. In my view this book should be compulsory reading for academics, policy-makers, practitioners and students in the subject area.'
– Michael Marchington, University of Strathclyde and University of Manchester, UK

The term ‘employee voice' refers to the ways and means through which employees can attempt to have a say and influence organizational issues that affect their work and the interests of managers and owners. The concept is distinct, but related to and often overlapping with issues such as participation, involvement and, more recently, engagement. This Handbook provides an up-to-date survey of the current research into employee voice, sets this research into context and sets a marker for future research in the area.

The contributors are all expert in their field. The book examines the theory and history of employee voice and what voice means to various actors, including employers, middle managers, employees, unions and policy-makers. The authors observe how these actors engage in various voice processes, such as collective bargaining, grievance procedures, task-based voice, partnership and mutual gains. The efforts that have been made to date to evaluate voice across and between firms are then assessed, before the contributors go on to open up the debate on potential new areas for voice research, with a focus on voice and its relationship to organizational inclusion and exclusion. "
"‘This Handbook is an important contribution to knowledge about employee voice which combines a variety of approaches to the subject by drawing on different disciplines, forms and philosophies. It provides new research from a wide range of national and international experience and covers both collective and individual means of expressing the views of employees in the workplace. A feature of the Handbook is that it covers not only employment ...

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ILR Review - vol. 66 n° 1 -

"The authors use monthly data from 25 production units in a German steel plant over the period 1992 to 2001 to test for impacts of teamwork and performance-related pay on productivity, accidents, and absence rates. They find that teamwork and performance pay provide incentives to workers to increase quantity at the expense of quality and to run the machines for long hours instead of spending time on maintenance. Absenteeism increases when a combination of teamwork and performance pay is applied to production units that previously had neither. Results suggest that teamwork and performance pay can create hidden costs for manufacturers and do not necessarily increase worker productivity."
"The authors use monthly data from 25 production units in a German steel plant over the period 1992 to 2001 to test for impacts of teamwork and performance-related pay on productivity, accidents, and absence rates. They find that teamwork and performance pay provide incentives to workers to increase quantity at the expense of quality and to run the machines for long hours instead of spending time on maintenance. Absenteeism increases when a ...

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