Les centres d'appels dans les banques en France et au Brésil

By browsing this website, you acknowledge the use of a simple identification cookie. It is not used for anything other than keeping track of your session from page to page. OK

Advanced search

Bookmarks

Article

Authors: Cossalter, Chantal

Periodical: Travail et Emploi

Publication date: 2006

N°: 105

Pages: 29-42

Keywords: bank ; call centre ; comparison ; flexible working time ; outsourcing ; working conditions

Geographic area: Brazil ; France

Subject: Working conditions

Language: French

Illustrations: Bibliogr.

Support: Digital

Bookmarks

The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.