"The COVID-19 health crisis prompted governments to take the unprecedented step of shutting down all workplaces, apart from those providing essential goods and services, to control the spread of the virus. Every worker who was able to do so began to work from home, initiating a social experiment of a type and on a scale unseen before. The world of work will never be the same again. This event has accelerated the transition from a regular, bureaucratic and ‘factory-based' organisation of work to one based on flexible task allocation and management by objectives. While these new-minted teleworkers are certainly better off than those who have lost their job or are at risk of losing it, there are downsides to the experience too."

Support: Digital