"With the historic enlargement of May 2004, the European Union faces new challenges. How the industrial relations systems of the new Member States respond to the challenges of accession, the single market and, eventually, EMU will play a crucial role in determining the ease of their assimilation within the enlarged Union. This article, based on a research and development project undertaken by the European Foundation for the Improvement of Living and Working Conditions, investigates and assesses a specific aspect of their industrial relations institutions, the mechanisms of extra-judicial conflict resolution. The existence of effective and efficient collective conflict resolution procedures and institutions strengthens social dialogue and the latter, again, plays an important role in the creation or reform of the existing dispute resolution procedures. Consequently, the article concludes that successful dispute resolution is directly correlated with the nature, scope and quality of collective bargaining and social dialogue in the new Member States."

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