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Using Artificial Intelligence in the workplace: What are the main ethical risks?

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Salvi del Pero, Angelica ; Wyckoff, Peter ; Vourc'h, Ann

Organisation for Economic Co-operation and Development, Paris

OECD Publishing - Paris

2022

73 p.

artificial intelligence ; human rights ; collective agreement ; workplace

OECD countries

OECD Social, Employment and Migration Working Papers

273

Technology

https://doi.org/10.1787/840a2d9f-en

English

Bibliogr.

"Artificial Intelligence (AI) systems are changing workplaces. AI systems have the potential to improve workplaces, but ensuring trustworthy use of AI in the workplace means addressing the ethical risks it can raise. This paper reviews possible risks in terms of human rights (privacy, fairness, agency and dignity); transparency and explainability; robustness, safety and security; and accountability. The paper also reviews ongoing policy action to promote trustworthy use of AI in the workplace. Existing legislation to ensure ethical workplaces must be enforced effectively, and serve as the foundation for new policy. Economy- and society-wide initiatives on AI, such as the EU AI Act and standard-setting, can also play a role. New workplace-specific measures and collective agreements can help fill remaining gaps."

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