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A year of pandemic: levels, changes and validity of well-being data from twitter. evidence from ten countries

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Sarracino, Francesco ; Greyling, Talita ; O'Connor, Kelsey J. ; Peroni, Chiara ; Rossouw, Stephanié

Institute of Labor Economics, Bonn

IZA - Bonn

2021

51 p.

epidemic disease ; well being ; quality of life ; government policy

international

Discussion Paper

14903

Social protection

https://docs.iza.org/dp14903.pdf

English

Bibliogr.

"In this article, we describe how well-being changed during 2020 in ten countries, namely Australia, Belgium, France, Germany, Great Britain, Italy, Luxembourg, New Zealand, South Africa, and Spain. Our measure of well-being is the Gross National Happiness (GNH), a country-level index built applying sentiment analysis to data from Twitter. We aim to describe how GNH changed during the pandemic within countries, assess its validity as a measure of well-being, and analyse its correlations. We take advantage of a unique dataset of daily observations about GNH, generalised trust and trust in national institutions, fear concerning the economy, loneliness, infection rate, policy stringency and distancing. To assess the validity of the data sourced from Twitter, we exploit various survey data sources, such as the Eurobarometer and consumer satisfaction, and Big Data sources, such as Google Trends. Results indicate that sentiment analysis of tweets can provide reliable and timely information on well-being. This can be particularly useful to timely inform decision-making."

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