Co‐workers working from home and individual and team performance
van der Lippe, Tanja ; Lippényi, Zoltán
New Technology, Work and Employment
2020
35
1
March
60-79
telework ; work at home ; work organization ; team work ; performance appraisal ; survey
Work organization
https://doi.org/10.1111/ntwe.12153
English
Bibliogr.
"The number of firms supporting work from home has risen dramatically as advances in communication technology have fundamentally transformed the way humans cooperate. A growing literature addresses working from home, but focuses only on individual workers, overlooking potential influence of co‐worker engagement. Our aim is to study the influence of co‐workers working from home on individual and team performance. We use unique data from a large‐scale survey involving nine European countries, 259 establishments, 869 teams and 11,011 employees to show that the impact of working from home by co‐workers on performance is considerable and has remained hidden in past studies because they did not account for co‐worker effects. While working from home may be useful for some workers, it does bring issues for them as well. Specifically, we demonstrate that co‐workers working from home negatively impact employee performance. Moreover, team performance is worse when more co‐workers are working from home."
Digital
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.