Dignity at work for low wage, low skill service workers
Relations industrielles - Industrial Relations
2005
60
4
Fall
657-682
nationality ; job satisfaction ; low wages ; service worker ; survey ; trade unionization ; working conditions
Human rights
https://www.erudit.org/fr/revues/ri/#back-issues
French
Bibliogr.
"Using responses from a telephone survey of 589 low wage, low skill workers in US hospitals, the authors investigate the workplace features that influence workers' perceptions of dignity at work. Both work organization variables and union representation are investigated as potential factors affecting workers' perceptions of fair treatment by their employer, intrinsically satisfying work, and economic security. Work organization and union representation have little effect on dignity at work with the exception of their association with higher wages and therefore a greater degree of economic security. Results indicate that higher pay, adequate levels of staffing and resources, and access to training are the variables that are most closely associated with dignity on the job."
Paper
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.