Emotional intelligence, job insecurity, and psychological strain among real estate agents: a test of mediation and moderation models
Cheung, Sin Yi ; Gong, Yaping ; Huang, Jia-Chi
International Journal of Human Resource Management
2016
27
21-22
December
2673-2694
overstrain ; psychological aspect ; job insecurity
Unemployment
http://dx.doi.org/10.1080/09585192.2015.1091369
English
Bibliogr.
"We develop two models of the relationships between emotional intelligence (EI), job insecurity, and psychological strain. The moderation model suggests that EI reduces psychological strain by helping individuals cope with job insecurity when it arises. The mediation model suggests that EI reduces psychological strain by enabling individuals to conserve resources, thereby reducing their experience of job insecurity. Our results, based on a sample of 232 real estate agents, show that job insecurity mediates the relationship between EI and psychological strain. Contrary to what the moderation model suggested, the positive relationship between job insecurity and psychological strain was found to be stronger when EI was higher. Overall, the results provide more nuanced insights into the role of EI in psychological strain. "
Paper
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