A typology of crowdwork platforms
Howcroft, Debra ; Bergvall-Kåreborn, Birgitta
2019
33
1
February
21-38
crowd work ; technological change ; digitalisation ; digital economy ; precarious employment ; self employed ; information theory ; work organization
Technology
https://doi.org/10.1177/0950017018760136
English
Bibliogr.
"Despite growing interest in the gig economy among academics, policy makers and media commentators, the area is replete with different terminology, definitional constructs and contested claims about the ensuing transformation of work organisation. The aim of this positional piece is to provide a timely review and classification of crowdwork. A typology is developed to map the complexity of this emerging terrain, illuminating range and scope by critically synthesising empirical findings and issues from multidisciplinary literatures. Rather than side-tracking into debates as to what exactly constitutes crowdwork, the purpose of the typology is to highlight commonalities rather than distinctions, enabling connections across areas. The framework serves as a heuristic device for considering the broader implications for work and employment in terms of control and coordination, regulation and classification, and collective agency and representation. "
Digital
The ETUI is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the ETUI.