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Getting the first gig: exploring the affective relations of accessing place-based platform labour

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Article

Keller, Marisol

Digital Geography and Society

2023

5

100067

digital economy ; crowd work ; women workers

Women

https://doi.org/10.1016/j.diggeo.2023.100067

English

Bibliogr.

"Platform labour has established itself as a new form of work in recent years. The platforms themselves advertise the flexibility and freedom of being an independent contractor as beneficial characteristics of their working arrangements. However, existing studies show that these promises do not always correspond to workers' lived experiences. While manifold research discusses the often precarious working conditions of established platform workers, less is known about gaining access to gig work in the first place. This paper draws attention to onboarding processes in the place-based gig economy. From a feminist geography perspective and building on geographies of affect, this paper analyses the process of getting a first paid gig, focusing on how emotions shape platform workers' daily lives. Through autoethnography, I reflect on my own experiences of trying to establish myself as paid platform worker. Contrary to common assumptions, I argue that access to the place-based gig economy is not necessarily straightforward. The paper shows how the labour mediation processes implemented by the platforms create in- and exclusions from the beginning. By letting the workers chase a first gig, the platform capitalises on extended unpaid labour, which is key in maintaining the value production in the gig economy itself."

Digital



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