Differences between managing face-to-display workers and in-house workers (Hybrid Work Model): a qualitative study from Austria
Article
Academic Journal of Interdisciplinary Studies
2022
11
2
March
1-11
work organization ; telework ; epidemic disease ; human resources management
Work organization
https://doi.org/10.36941/ajis-2022-0033
English
Bibliogr.
"With the outbreak of Covid-19, teams and managers had to accept the necessity of working remotely and
were forced to remodel the working environment. Modern technology enables the workforce to work from
home as effectively as in cubicles. This study analyses hybrid work models, in particular how the
management of face-to-display workers differs from that of in-house workers. This study asked 10 Austrian
participants about their perceptions of managing face-to-display workers. A qualitative investigation was
carried out through semi-structured Skype interviews. Blending in-house and face-to-display workers
presents some challenges. Based on data, a hybrid model seems to be the strongest working model, especially
these models: face-to-display first and cubicle-first, face-to-display allowed. Conclusions were drawn which
outlined that time, culture, trust, feedback and social connectedness are important differences in managing
both types of employees. However, it is equally evident from the data that managing hybrid workers can be
challenging, and managers face some obstacles. "
Digital
