Documents (Authors)

• [Article] Strategic dilemmas: how managers use HR practices to meet multiple goals / 1 ; 1 ; 1. British Journal of Industrial Relations, 2019, vol. 57, n° 3. - 513-539
  
• [Article] Employer strategies and wages in new service activities: a comparison of co-ordinated and liberal market economies / 1 ; 1 ; 1. British Journal of Industrial Relations, 2010, vol. 48, n° 2. - 400-435
  
• [Article] The globalization of service work: comparative institutional perspectives on call centers / 1 ; 1 ; 1. Industrial & Labor Relations Review, 2009, vol. 62, n° 4. - 453-617
  
• [Article] Introduction: institutional change and labour market segmentation in European call centres / 1 ; 1 ; 1. European Journal of Industrial Relations, 2009, vol. 15, n° 4. - 349-371
  
• [Article] Work organization, technology, and performance in customer service and sales. / 1. Industrial & Labor Relations Review, 1999, vol. 52, n° 4. - 539-564
  
• [Article] Special issue: service work and its implications for HRM / 1 ; 1 ; 1 ; 1 ; 1 ; 1 ; 1 ; 1 ; 1 ; 1 ; 1. International Journal of Human Resource Management, 2000, vol. 11, n° 3. - 469-634
  
• [Article] Employee voice, human resource practices, and quit rates: evidence from the telecommunications industry. / 1 ; 1 ; 1. Industrial & Labor Relations Review, 2002, vol. 55, n° 4. - 573-594
  
• [Article] The revitalization of the CWA: integrating collective bargaining, political action, and organizing / 1 ; 1 ; 1. Industrial & Labor Relations Review, 2003, vol. 56, n° 4. - 573-589
  
• [Article] Workers participation in diverse settings: does the form affect the outcome, and if so, who benefits? / 1 ; 1. British Journal of Industrial Relations, 1995, vol. 33, n° 3. - 353-378
  
• [Article] Implications of financial capitalism for employment relations research: evidence from breach of trust and implicit contracts in private equity buyouts / 1 ; 1 ; 1. British Journal of Industrial Relations, 2013, vol. 51, n° 3. - 498-518
  

Documents (Edited by)

• [Book] The Oxford handbook of work and organization Oxford University Press, 2005. - XXI, 655 p.
  ISBN 0199269920
  

Linked documents : [ document(s)]