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Brussels

"The retail sector is the major private-sector employer in most European economies. However, it has long suffered from relatively low productivity, weak investment, and poor working conditions. • Covid-19 has accelerated the trend of automation, digitalisation and the use of AI and robotics in the retail sector. • While investment in digitalisation offers benefits to firms and consumers, it poses threats to workers. These come in the form of an intensification and degradation of working conditions, and the potential to undermine existing collective agreements in retail."
"The retail sector is the major private-sector employer in most European economies. However, it has long suffered from relatively low productivity, weak investment, and poor working conditions. • Covid-19 has accelerated the trend of automation, digitalisation and the use of AI and robotics in the retail sector. • While investment in digitalisation offers benefits to firms and consumers, it poses threats to workers. These come in the form of an ...

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