Documents Gormley, Tom 2 results

" This article identifies three ways in which alternative dispute resolution (ADR) innovations are adopted by organizations in Ireland: improvisation, incrementalism and strategy, and examines how external and internal influences shape different patterns of ADR innovation. The article contributes to the literature in three ways. First, it highlights the limitations of typologies of innovation based on simple dichotomies, such as reactive/proactive and of prevailing understandings of how ADR may interact with strategy. Second, the article develops an integrated framework for the analysis of influences on patterns of innovation that distinguishes between the features of markets and commercial strategies, organizations, stakeholders and champions and institutions, laws and public policies. Third, the article questions the central premise underlying the literature that a strategic approach to ADR equates with the adoption of conflict management systems."

"This article examines whether organizations in Ireland are following their counterparts in the United States and adopting advanced conflict management innovations inspired by alternative dispute resolution. The authors find that the general pattern in Ireland is for organizations to change conflict management practices in a reactive, piecemeal manner that seldom involves any proactive or strategic action. They also identify a small group of organizations that adopt an incremental and evolutionary approach to workplace conflict management innovation that involves changing tried-and-tested conflict management practices pragmatically over time. The article suggests that apart from the United States, all other Anglo-American countries for the most part follow the pattern of workplace conflict change occurring in Ireland."