"Artificial Intelligence (AI) is the technology that has most revolutionized and transformed our time, offering benefits and opportunities in various activities. It also poses significant challenges and risks for employment such as changing, replacing, or creating new occupations, tasks, and skills. Objective to analyze the impact of AI on the work environment, after identifying opportunities and challenges in the age of automation. Qualitative descriptive study using semi-structured interviews and observation as data collection techniques. The analysis of the results led to the identification of (3) categories and (5) subcategories from which the study was derived. In conclusion, the future of work will demand a symbiosis between humans and AI, which will require constant learning and adaptation to change by rethinking AI-assisted automation as a way to promote human welfare and progress."

Support: Digital